Support & FAQ

• November 2026 Newsletter: What’s New at Cove: Property Assistant, Resources & More
• October 2026: Smarter Work Order Tracking and Tenant Insights
• September 2026: AI-powered Insights, Streamlined Workflows
• May 2026: Send Announcements by User Tag on Mobile and Dashboard
• March 2026: Introducing CoveAI for Tenant Experience and Operations
• February 2026: Set Up Time Cards & Configure Waitlist Auto-Promotion

• Opting Back Into Property Announcement Emails
• Glossary
• How to Access Multiple Sites in the App or Web Dashboard
• Where Is My 6 Digit Login Code?

• How to Contact Support in Cove
• Cove Status Page Overview
• FAQ
• Hardware & Software Requirements
• Mixpanel Dashboards
• Updating Your App

• Error: Bulk Visitor Upload 'Invalid Time of Arrival'
• Error: Bulk Visitor Upload 'Floor Does Not Match the Host's Floors'
• Error: Bulk Visitor Upload 'Visitor For User Not Found'
• Error: The user already belongs to this site
• App Crashing on Launch Troubleshooting Guide
• Troubleshooting: Password Reset Issues

See all 7 articles

• Register for Webinar: Getting the Most Out of Cove Insights – A Live Walkthrough
• Coming Mid-November: Property Assistant in the Mobile App
• Upcoming Update: Standardized Image Sizes in the Mobile App