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Support & FAQ

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Common Questions

Glossary
How to Access Multiple Sites in the App or Web Dashboard
Where Is My 6 Digit Login Code?

Troubleshooting Errors

App Crashing on Launch Troubleshooting Guide
Troubleshooting: Password Reset Issues
Error: Role Change not allowed in register users flow
Mobile Access: We Couldn't Find Your Account

Customer Success Newsletters

February 2026: Set Up Time Cards & Configure Waitlist Auto-Promotion
March 2026: Introducing CoveAI for Tenant Experience and Operations
May 2026: Send Announcements by User Tag on Mobile and Dashboard

Cove Tech Support and FAQs

Cove Status Page Overview
FAQ
Hardware & Software Requirements
Mixpanel Dashboards
Updating Your App