Create an Amenity Space
The Cove Reservations module allows you to easily manage all of your amenity spaces. Fully customize each space and configure the key details, , workflows associated with the space, booking constraints, billing, and visibility.
Amenities are organized into categories and individual amenities within those categories. Create a category and then create an amenity.
- Key Details
- Workflows
- Hours and Availability
- Booking Constraints
- Billing
- Visibility
More information about amenity spaces:
Create a reservable amenity space:
- Navigate to the Reservations module.
- Click on Reservation Setup.
- Click on Amenity Setup.
- Click on the name of an Amenity Category (in blue).
- Click on New Amenity.
- Fill out the form
- Click Save.
Key Details
- Amenity Category: choose a category from the dropdown menu
- Space Title: Name your reservable space
- Note: If you are creating a series of spaces in one category, be sure to identify them clearly by name (eg- Phone Booth #1 or Conference Room A)
- Space Description: Describe the space (this will be visible to users).
- Image: Upload an image of the space
- Amenities (optional): Add a bullet list of amenities (e.g. projector, etc.)
- Click Add to add more bulleted items
- Policies/Important Information (optional): Add a bullet list policies and/or important information
- Click Add to add more bulleted items
- Seating Arrangement Options (optional): Add the type of set-up options below and users can choose from one of the following when a reservation is made.
Work Flows
- Reservation Approval Requirements: Require reservations for this amenity to be approved prior to confirmation?
- If you choose Require Approval prior to reservation reservations will not be confirmed until you have approved them in the Requested page.
- Send Confirmation Email: Turn Reservation Confirmation Emails on / off
- If selected, add emails to the Notify Reservation emails field below. When a reservation is made for this space by any user, these emails will receive a notification. Separate each with a comma.
- Custom Questionnaire: Create questionnaires to present users with questions before submitting the reservation.
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Create questionnaires first and then select from the dropdown menu.
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- Consent Form: Create consent forms that users will have to accept before submitting the reservation.
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Create consent forms first and then select from the dropdown menu.
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- Work Order Triggers: Set up a trigger so that a work order will be created when a reservation for this space is Confirmed. The work order will have the issue type selected and will p be due at the start time of the reservation.
- Create an Issue Type first
- Click +Add Work Order Trigger
- Create an Issue Type first, and then select it from the dropdown menu.
- Add a limitless number of work order triggers
Hours and Availability
- Open Hours: Determine the hours this space should be available to book.
- Use Property Hours (Default)
- Set building hours in the Property Setup module.
- Select Custom Hours: choose this option and calendar will appear
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24 hrs: available to reserve 24 hrs per day, regardless of building hours
- Offline: unavailable to reserve at any time of day
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- Use Property Hours (Default)
Booking Constraints
- Buffer Time: The amount of time that a space is unavailable before the reservation starts and after a reservation finishes (max 8 hours).
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available in hours and 30 minute increments
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- Booking Limits: How many hours of bookings each user can make over a time period (days, weeks, months, years).
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None: there is no limit on the number of hours a user can book this space.
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- Max Upcoming: Number of upcoming bookings a user can have at a time. If left at zero, there is no restriction.
- Max Consecutive Days: Number of days in a row anyone at the same tenant can book this amenity. If left at zero, there is no restriction.
- Overlapping Spaces: When two amenities overlap, they cannot be booked at the same time. Reserving this amenity will automatically block off the following amenities during that reservation period.
- To restrict booking on another space when this space is reserved, select the pre-created amenity spaces from the dropdown menu.
Overlapping Spaces Use Case example:
Your building has a Conference Room A, Conference Room B, and Conference Room A & B, where the two can be joined together and reserved as one. If this is the case, when a user reserves Conference Room A & B, they should not be able to also book Conference Room A or Conference Room B.
- If setting up a space like this you should create three reservable spaces:
- Conference Room A
- Conference Room B
- Conference Room A & B
- Within the Overlapping Spaces setup section of each, choose the other spaces that should not be reservable at the same time.
- For example: when setting up the Conference Room A & B space, make sure Conference Room A and Conference Room B are selected so that they are not reservable at the same time.
- Conflicting Spaces: A single tenant cannot book this amenity and the following amenities at the same time. Other tenants may still book these amenities.
- Choose tenants from the dropdown menu.
- Leaving this blank will not restrict any tenants from booking this and another space at the same time.
Billing
- General Billing Settings: If tenants should be billed an hourly rate to book this amenity, choose from the following options:
- This amenity is free to book (default)
- Billable - During all of amenity's open hours: This space is billable during all of the amenity's open hours
- If this option is selected, Hourly Rates options will open below where you can choose the the dollar or credit rate per hour, or a flat rate.
- Billable - During custom hours only: This space is billable during specific hours only
- If this option is selected, a calendar option will open below where you can choose the hours a space is reservable
- If this option is selected, Hourly Rates options will open below where you can choose the the dollar or credit rate per hour, or a flat rate.
Visibility
User Tag Visibility
- Visible To All Users (Default)
- Only Visible To Specified User Tags
- When this is selected, a user tag dropdown menu will appear. Select as many user tags as needed.