The Reservations module is the central hub for managing amenity bookings across your property. From here, property teams can view and manage all reservations submitted by tenants, approve or deny incoming requests, and access setup and configuration tools for your amenities.
- Amenity Reservations
- My Reservations
- Requested
- Amenity Setup
- Desk Setup
- Seating Arrangement Setup
- Reservation Policies
Amenity Reservations
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Displays all amenity reservations across the building, including both confirmed and pending bookings, in list view
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Use this page to monitor and manage reservations submitted by any tenant or user at your property
- Open a reservation record to view its details, manage billing, and see any work orders linked to that booking
- Select Calendar - Reservations can be viewed in calendar view as well
- You can filter which amenities are shown under the calendar
- Calendar view shows reservations in Day, Week, and Month formats
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In Day and Week view, buffer time before and after a reservation displays as a lighter opacity "(Unavailable)" block, based on the space's configured buffer duration (see Create an Amenity Space)
- Buffer blocks do not appear in Month view
My Reservations
- Displays reservations made by the logged-in user
Requested
- Displays reservations that are pending approval
- Only relevant at properties where reservation approvals are enabled
- From here, property team members can review and approve or deny incoming reservation requests
Amenity Setup
- Where property teams create and configure amenity categories and spaces
- For setup instructions, see Create an Amenity Space Category and Create an Amenity Space
Desk Setup
- To add a reservable desk to your mobile app - first, create a Desk Area (example: “Product Neighborhood”). Then, in the Desks tab, create an individual desk. The “Order” can be moved up or down to re-arrange how the desks are shown in the app.
Seating Arrangement Setup
- Where property teams create seating arrangements that tenants can choose from when requesting a space
- For setup instructions, see Amenity Reservations: Setting Up Seating Arrangements
Reservation Policies
- Where property teams create and edit reservation policies to customize booking rules by tenant and user tag
- After creating a policy, assign it to any relevant spaces in Amenity Setup
- For setup instructions, see Amenity Space Reservation Policies
Related to