Consent Forms

Cove Team
Cove Team
  • Updated

You have the ability to add Consent Forms to your Amenities and Desks. Tenants will be required to 'consent' to specific conditions before they can make a reservation for the specific space. Consent Forms can be used to ask tenants to agree to specific policies or requirements for the space.

Consent Forms only require tenants to acknowledge and agree to the terms with a click or tap. Unlike Waivers, they do not collect a digital signature.

Consent Forms appear when tenants book through the Mobile App and the web dashboard. Reservations that admins create on behalf of a tenant from the Admin Dashboard do not require a Consent Form.

Create a New Consent Form

  1. Navigate to Property Setup and then Consent Forms. This will bring up your list of current Consent Forms and the ability to add a new Consent Form. Click + New in the top left corner.

     
  2. Enter Consent Form information:
    • Name: (required) Provide a name for your Consent Form. This is for your internal use.
    • PDF: (optional) Click to upload a PDF version of your Consent Form or additional information you'd like your tenants to review and consent to. Only .pdf files are supported. Keep files small so they load quickly on mobile devices.
    • Title: (required) Provide a title for your Consent Form. This shows as the header of the form in the  Mobile App and the web dashboard.
    • Subtitle: Provide more information about your Consent Form with a subtitle, displayed below the title.
    • Bullet List: (optional) Add different bulleted items that you'd like to be part of your Consent Form. You can add as many as you'd like.

      Note: The PDF and Bullet List are independent. You can use only bullet points (for example, short house rules), only a PDF (for example, a full policy or agreement), or both.
  3. Click Save.

Add your Consent Form to a Space

  1. Navigate back to Reservations and select Amenity Setup or Desk Setup.
  2. Click + New Amenity or + New Desk, or select an existing amenity or desk to edit it.
  3. Scroll to the bottom of the page to the Consent Form dropdown, and select an existing Consent Form to add it to the amenity or desk.
  4. Click Save to apply your changes.

Remove a Consent Form from a Space

  1. Navigate to Reservations and select Amenity Setup or Desk Setup.
  2. Select the amenity or desk you want to update.
  3. Scroll to the bottom of the page and select None in the Consent Form dropdown.
  4. Click Save to apply your changes.

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