Display Management

Display Management allows you to easily and quickly create displays in your dashboard, manage which highlights go to each display, and assign tenant directories to each display. In this article we will discuss:

Before you get started you will need to ensure that your display is connected to the Internet and that Display Management is turned on in your dashboard.

Note: If you do not see the Display Management page on your dashboard, please reach out to your Customer Success Manager or customersuccess@cove.is and we will be sure to activate it for you.

Creating Displays

  1. On the display itself or within your display management product like Airtame, add this activation URL: https://kiosk.cove.is/activate.

    Note: If you are using Airtame, add the URL under Signage > Default Playlist > Add website. Click here for more information about Airtame setup.

    Activation URL
  2. In a separate browser, open the Cove Dashboard and navigate to the Engage module .Click on Display Management

    Note: if you do not see this as an option on your dashboard, please reach out to your Customer Success Manager or customersuccess@cove.is and we will be sure to activate it for you.

  3. Click on +Add Display.
  4. Fill out the display form:
    • Device Name: name your device (we recommend a location based name such as "Lobby")
    • Activation Code: enter the activation code displayed on the activation URL.
    • Display Device as Full Screen: Check this box to enable full screen events and highlights. If checked, your displays will not show a tenant directory, weather, or a building logo. Ensure all images for highlights and events are at least 1920x1080.
    • Select Building(s) To Filter Tenant Directory By: If you would like to show a tenant directory on your display, select the buildings the building associated with this display.
      • Showing a tenant directory requires your buildings, floors, and suites to be set up in advance
      • If a tenant directory is not enabled, a weather widget will be shown in its place.
  1. Click Save.

Managing Displays

From the display management table you can edit or delete displays, edit display names, change activation codes, and manage which directories are associated with each display.

  • Edit or delete a display: Click on the pen or trash can icons
  • Edit display name: Click on the pen icon (the display overview will open), rename the display, and click Save.
  • Change activation codes: Click on the pen icon (the display overview will open), add the new activation code, and click Save.
  • Change tenant directories: Click on the pen icon (the display overview will open), select or de-select the buildings associated with this display, and click Save.

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