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Visitor Registration
Within the cove platform, visitors can be registered through the app or through the admin dashboard building staff only). In this article we will explore:
- registering a one-time visitor in the app {jump to link}
- registering a one-time or multi-day visitor in the dashboard {jump to link}
- editing visitor directions for your organization {jump to link}
For information on how to bulk upload visitors, please visit this support article.
Register a One-Time Visitor in The App
- Click on the hamburger bars (three horizontal lines) in the top left of the home screen.
- Click Visitors
- Click + Add a Visitor
- Fill out your visitor’s information.
- Click Complete Visitor Registration
Register a One-Time or Multi-Day Visitor in The Admin Dashboard
- Navigate to the Visitors section of the dashboard, and click on +Add a Visitor.
- Fill out your visitor's information. If you are registering a visitor for someone else, choose their name as the host.
- Choose Single Visit or Multiple Dates.
- Single visit: select a single date and estimated arrival time
- Multiple dates: select each individual date and time. Choose +Add Another Date for each additional date and time that needs to be added.
If you need to register a visitor for more than 10 days, please use the bulk upload feature.
- Reason for Visit and Organization Name are both optional.
- Select Complete Visitor Registration.
Editing Visitor Directions for Your Organization
- Navigate to the Directory section of the dashboard, then click on Tenants.
Click on the pen to edit the tenant visitor directions.
- Scroll down to the Visitor Management Settings section and your customized guest visit email instructions.
