Not applicable for all buildings.
| Platform | Permission | Regular Users + WO |
Vendor User |
Engineer Manager |
Contractor |
|---|---|---|---|---|---|
| Requires coordination with your dedicated Customer Success Manager or techsupport@cove.is | x |
x |
x |
x |
|
| App | Log into the app | x |
x |
x |
x |
| Dashboard | Log into the dashboard |
|
x |
x |
x |
| App | See highlights, events & building information | x |
x |
x |
x |
| App | Use Access Control (if applicable) | x |
x |
x |
x |
| Directory | |||||
| Dashboard | View all users in their tenant within the building directory |
|
|
x |
x |
| Work Orders | |||||
| App | View work orders associated with their vendor company / organization |
|
x |
x |
|
| App | Complete work they are assigned or tagged as a work group to |
|
x |
|
|
| App | Submit Work Orders | x |
|
x |
x |
| Dashboard | View all Work Orders |
|
|
x |
|
| Dashboard | Submit Work Orders |
|
|
x |
x |
| Dashboard | View work orders associated to their vendor company |
|
x |
x |
|
| Dashboard | Complete work they are assigned or tagged as a work group to |
|
x |
x |
|
| Dashboard | View Work Orders submitted by anyone in their organization |
|
|
x |
x |
| Dashboard | Be assigned Work Orders |
|
x |
|
|
| Dashboard | Self-assign Work Orders |
|
|
x |
|
| Dashboard | Assign Work Orders to others |
|
x |
x |
|
| Dashboard | Complete Work Orders |
|
|
x |
|
| Dashboard | Work Order Review and Billing |
|
|
x |
|
| Dashboard | Approve Billing and can mark a Work Order as Closed and Billing Verified |
|
|
x |
|
| Amenity Reservations | |||||
| App | Make amenity reservations that do not cost money or credits | x |
|
|
|
| App | Make amenity reservations that cost money or credits | permissions-based |
|
|
|
| Dashboard | View reservations |
|
|
x |
|
| Dashboard | Make amenity reservations |
|
|
x |
|
| Visitors | |||||
| App | Register one visitor for yourself | permissions-based |
|
|
|
| Dashboard | View all visitors for their organization |
|
|
x |
|
| Dashboard | View all visitors in the building |
|
|
x |
|
| Dashboard | View and edit the Watch List |
|
|
x |
|
| Dashboard | View and edit the Activity Log |
|
|
x |
|
| Waivers | |||||
| Both | Sign waivers | x |
|
x |
|
| Dashboard | View waivers and all users who have signed them |
|
|
x |
|
| Maintenance | |||||
| Both | Complete Maintenance Tasks |
|
|
x |
|
| Inspections | |||||
| Both | Complete Inspections |
|
|
x |
|
| Incidents | |||||
| Dashboard | Make new incidents |
|
|
x |
|
| Dashboard | Complete incidents |
|
|
x |
|
| Property Setup | |||||
| Dashboard | Apply new forwarding rules |
|
|
x |
|
| Dashboard | Create consent forms |
|
|
x |
|
| COI Management | |||||
| Dashboard | View tenant and vendor COIs |
|
|
x |
|
| Purchase Orders | |||||
| Dashboard | Make new purchase orders |
|
|
x |
|
| Dashboard | Approve purchase orders |
|
|
x |
|
| Resources | |||||
| Dashboard | View the Resources page |
|
x |
|
|