Save time when reporting issues discovered during maintenance. Create a corrective work order directly from a maintenance task, keeping the issue, equipment, and maintenance history connected.
Before you start: The work order type, default priority/category, and roles permitted to create corrective work orders from maintenance tasks are controlled by your Work Order Setup & Configuration settings. If these defaults need to be changed, update them there first.
On the Web Dashboard
- Open the maintenance task from the dashboard.
- Under Overview on a task, select Corrective Work Order.
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The Corrective Work Order drawer opens on the right, with the equipment, location (building, floor, suite), and a reference to the maintenance task already filled in. Complete any remaining information.
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Add the problem details: describe what you found, and attach photos or notes if useful.
- Select Submit to create the work order.
- Work orders will appear in the Work Order table.
On the Mobile App
- Open the maintenance task from your task list.
- Tap Open Corrective Work Order.
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The location (building, floor, suite) carries over.
- Add the problem details, including photos if useful.
- Tap Submit to create the work order.
Related articles: Completing Maintenance Tasks · Work Order Processing & Reporting