Email Builder allows several ways to include images and link to files, like PDFs, in your emails. Choose a button for a strong call-to-action, hyperlinked text for a subtle in-line reference, or a linked image for a visual thumbnail that doubles as a link.
Please Note: Images and files cannot be dragged and dropped directly into the builder — instead, use one of the methods:
Button
Buttons are a clear, visual way to direct readers to a file or URL.
- Drag and drop a button block into the builder or use an existing block, as highlighted in the orange box, and select it to edit
- You can add a URL to the URL field, or,select "Link File" highlighted in Blue under the URL, which will open the File Manager
- Select MyFiles and then select either an existing file from your library or upload a new one by selecting Upload from your device. You will see the upload in progress
- Once uploaded, select insert, and the file URL will be updated with the image
Hyperlinked Text
Use this option to embed a link within the body copy without adding a button.
- Highlight the word or words you want to link in the email body
- Click the link icon in the text toolbar
- Enter a URL manually, or choose "File Manager" from the Link Type dropdown to select an existing document from your library
Images as Linked Files
Images can function as clickable links in addition to serving as visual content.
- After adding an image block, select it and use the "Link File" action below the URL field
- The File Manager will open so you can upload a new file or select an existing one
- Note: when the File Manager is opened from image content, it filters out non-image files, so "Link File" is the recommended path when linking an image to a PDF or other document type
- Once sent, clicking the image in the email will open the file via its URL
About the File Manager
All three methods above use the built-in File Manager to browse, upload, and select files.
- Access it from inside the builder via the Browse button on an image placeholder, the Change Image button in the image properties panel, or the Link File option on images and buttons
- Files up to 20MB can be uploaded directly
- Use folders to keep your library organized as it grows