Some amenities, such as freight elevators or loading docks, need to be available for use past midnight. Overnight reservations allow Building Admins, Building Managers, and Tenant Admins to book an amenity that starts on one day and ends after midnight on the next. This creates a single continuous reservation that spans two dates while still following the amenity’s operating hours and reservation rules.
Setting Up an Amenity for Overnight Reservations
To enable overnight reservations, Building Admins must configure each amenity’s hours so that its operating hours extend past midnight.
To confirm or update the hours:
Navigate to the Reservations module and click on the Reservation Setup page, then Amenity Setup.
Select the Category, and then select the individual amenity.
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Click the 24 Hrs check box for each day the amenity should be available for overnight reservations.
For example, marking Wednesday as 24 Hrs makes the amenity available for the full day (12:00 AM–11:59 PM), allowing a reservation that starts Wednesday at 11:00 PM to extend into Thursday at 1:00 AM.In this scenario, a reservation could not start after midnight on Thursday unless Thursday is also set to 24 Hrs.
Save your changes.
If the amenity is not available during overnight hours, those times will not appear in the picker when users schedule a reservation.
How Overnight Reservations Display
When a reservation extends past midnight:
When making the reservation, it displays as one continuous reservation.
Both the start date/time and end date/time appear clearly in the reservation details.
The reservation shows up as a single entry in the reservation list and calendar.
How to Schedule an Overnight Reservation
If an amenity is available for overnight booking, you can create a reservation that continues into the following day.
Select the amenity category and amenity space from the drop-down menus while making a reservation.
Choose the start date.
Select a start time.
Select an end time—you will see next-day times if the amenity supports overnight use.
Review the reservation summary, which will show the start and end date/time together.
Submit the reservation.
Rules & Limitations
Amenity hours still apply for Tenant Admins.
Tenant Admins can only book overnight if the amenity’s operating hours extend past midnight. For example, if an amenity closes at 11:00 PM, a Tenant Admin cannot create an overnight reservation.Building Admins can book outside amenity hours.
Building Admins are not restricted by amenity operating hours and may create overnight reservations at any time, even if the amenity is not technically “open” during those hours.Standard reservation rules still apply.
Maximum reservation length, overlapping rules, and any other site-level policies continue to apply when booking overnight.Overnight reservations create a single booking.
Even though the reservation spans two calendar days, it appears as one continuous reservation.