Work Order General Setup

Cove Team
Cove Team
  • Updated

This article outlines how to configure general work order settings for your building.


Work Order General Setup

  • Tax rate: The current tax rate applied to materials or labor in the building.
  • Tax GL Account (Optional): Account number used for tax on billable work orders in the building.
  • Tax Charge Code (Optional): Charge Code used for tax on billable work orders in the building.
  • ID Prefix: The current prefix used for work order identification. When change is made all future work orders will reflect the change. Frequent changes are not recommended.
  • Work Order Scheduling Mode: If there is a due date set on the work order, when should the work order open?
    • Buffer before work order due date
      • If you choose this option, the Advance Open Buffer For Scheduled Work Orders fields will open.
      • When a work order is scheduled with a required due date, how far in advance should the work order open?
      • Can be configured in day, week, month or years.
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  • Immediately when work order is created
  • Same day as the work order due date
Screenshot 2025-07-24 at 11.07.38 AM.png

Work Order Restrictions

  • Work Order Edit Rules: Control whether work orders can be edited after they’ve been closed and verified:
    • No Restrictions (default): Work Orders can be edited after being Closed and Verified.

    • Full Restrictions: Prevents all edits to the work order after being Closed and Verified. Only the Reverse Charges action is permitted.

  • Work Order Purchase Order Restrictions (optional): Restrict the work order from being closed until the following criteria.

    • Purchase Order Status needs to be Closed

    • Purchase Order Approval Status needs to be Approved

  • Work Order Verification Requirements (optional): Enabling any of the options below requires the work order to meet the following criteria before billing verification.

    • Require Lease Code

    • Require Cost Code on billable items


Invoices and Statements

  • Show tenant invoices on Closed & Verified work orders: Choose yes or no
  • Show tax breakout on Tenant Statement PDF: Choose yes or no
  • Tenant Statement PDF Formatting: Choose yes or no
     


 

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