How to Add Users in User Directory

Cove Team
Cove Team
  • Updated

All app or dashboard users need a profile in your building dashboard. A user profile can be created in a few ways: 

  1. Manually add users one at a time.
  2. Bulk upload users.
  3. Email Domain Access for self-enrollment

Manually Add Users One At a Time

Click here to read more about adding users one at a time. 

Bulk Upload Users

  1. Navigate to the Directory module of the dashboard, and click on the Users sub-page. 
  2. Click on Upload in the upper right. 
    Screenshot 2025-02-16 at 2.01.55 PM.png
  3. Follow the directions on the Upload page (The Upload page will always be updated if there are every changes to the process). Below is an overview of the steps:
      • Download the user profile spreadsheet.
      • Add all user information on the spreadsheet; each line will represent an individual user. 
      • Download the spreadsheet as a .csv.
      • Upload the .csv into the dashboard. 

Email Domain Access for Self-Enrollment

How does it work?

If your tenants use a unified email domain for their work addresses, you can add that domain to your tenant pages. Users with matching email addresses will then be able to download the app, self-enroll, and be automatically added to the tenant group in your building's directory.

Notes:

  • All user's who enroll this way will be automatically assigned as a Regular User. You can change their role in their User Profile. 
  • If someone loses access to their work email (they’ve left the company), they’ll no longer be able to log in to the app.
  1. Navigate to the Directory module, and click on the Tenants sub-page. 
  2. Click on the Edit icon next to the tenant's name. 
  3. Add the email domain in the Email Domains field. If you'd like to add multiple email domains, separate each with a comma. 
    Screenshot 2025-03-19 at 5.14.21 PM.png
  4. Click Save. 

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