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Announcements
Announcements are a great way to send timely, important information to users. We recommend using the announcements function when you have important or urgent information to share. Highlights are a great way to share ongoing content. You can send messages via email or push notification from the Admin Dashboard.
- Push notifications
- Viewable from the app inbox for all users
- Viewable from the dashboard for those with Tenant Admin level access and above
- Emails
- Viewable from user's email inbox
Sending Announcements
- Navigate to the Engage module, and click on Announcements.
- Click on +New Announcement in the upper right corner.
- Choose which announcement type you would like to send and click Next.
- Send As Email (Plain Text)
- Send As Email (Email Builder)
- Send As Push Notification
Craft your announcement and then click Next.
Click here for more information about creating emails using our Email Builder.
- Choose when you want to send your message: immediately or scheduled, then click Next.
- Choose the audience for the message: all users in your building directory or a custom audience, then click Next. If you are sending to all users, follow the steps to send.
- If you are sending to a select audience, select all appropriate users. You can use the search, user tags, and filter tools to narrow down your audience.
- Click on the Begin Sending. This will send the message to all of the selected users.
View Push Notifications on the Dashboard
Users with Tenant Admin and above access levels can view push notifications from the dashboard.
- The inbox is view only
- The inbox shows only push notes
