Getting Started

Getting Started Guide

1

Logging into the Mobile App

• Find the Invitation Email you received from americanpool@cove.is and click on the download link for either iPhone or Andriod depending on your device. Install the application.
• Next, open the application and you will find a welcome screen. Click on Continue with Email.
• Enter your email address from which you received the invitation (the one on file with your property). Click Next on the top left corner.
• Now you'll see a screen that asks you to enter a 6-digit code. This code has been emailed to you. After entering the code, the application will automatically take you to the next screen.
You are now logged in!

2

Update your Profile

• Once you have logged in, the next screen will display the name provided by your property when they registered you. Feel free to make edits as needed and then click Next.
• On the next screen, you will be asked to upload a photo. Please note that this is strongly recommended and often required by property management. Click on Choose an image to either select an image already on your phone or take a new photo.
• The final setup step is to add any other details about yourself and select whether or not you want to display your profile. Click Done.
You have now completed updating your profile!

3

Add Household Members

• Click the menu bar (three horizontal lines) on the top lefthand corner to bring up the side menu options. Select Household Management from the options.
• Here you can see any household members already added or linked to your account. You can also add new members by clicking Add New.
• After clicking Add New, you will see a screen where you can enter in the information about your household member including first and last name as well as whether or not they are under the age of 18.
• Once done filling in the information, select Add Household Member.
You have now added additional members to your household!

4

Make a Reservation

• On the main home page, select Reservations from the bottom menu bar.
• From here, you should be able to see the amenity spaces on the top of the screen under New Reservation.
• Select the space you would like to make a reservation at.
• After selecting a space, you will be able to see available slots. You can toggle the date for your reservation using the calendar icon. If a time slot is greyed out it means that this time is not available for reservations or all of the slots have already been reserved.
• Select the time you would like to make a reservation and press Next.
• On the following screen, you will see an option to add other household members to your reservation. You can either select household members already in your household or add new household members directly from this screen. Once you are done adding and selecting household members, click on Complete Reservation.
• At this stage, your property may have a specific waiver or consent form for you to review and agree to before proceeding. You cannot make a reservation without agreeing to the waiver or consent form. Select Agree and Complete Booking to proceed.
You have now made your first reservation!